Uplisting Reviews

Uplisting.io offers a suite of products and services designed for property managers and short-term rental businesses. The platform's primary offering is an all-in-one vacation rental and channel management software, which provides tools for managing bookings across various channels like Airbnb, VRBO, and Booking.com. It includes features for guest messaging, direct bookings, and automations to streamline operations. Additionally, Uplisting.io integrates with a range of other services to enhance its capabilities, including payment processing through Stripe, dynamic pricing via PriceLabs, guest screening with SUPERHOG, and smart lock software for keyless entry solutions. The platform also supports direct marketing tools like Google Ads and Facebook pixel to help property managers attract more guests. For those looking to switch, Uplisting.io highlights its reliability, flat-fee pricing model, and a direct booking engine as key advantages.

Uplisting.io provides flexible payment options for its users. Customers can choose between monthly and yearly billing, with the latter offering a savings of up to 10%. The yearly option applies to the base subscription on a per property basis. Adjustments to the number of properties are billed on a pro-rata basis, meaning the bill can increase or decrease monthly, ensuring customers only pay for what they use. For payment processing, Uplisting.io integrates with Stripe, which handles payments for direct bookings, Google and VRBO bookings, as well as security deposits. Users can manage their subscriptions, view invoices, update plans, and change payment methods through the platform's billing section.

Uplisting.io's refund policy allows for the refunding of a portion or the total amount of a direct booking. This process does not automatically cancel a booking. Users can initiate a refund through the booking summary and booking price tabs on the platform. The refund is processed back to the guest's card, and it may take up to 10 days for the funds to appear on the guest's statement. In cases where users believe their subscription was set up in error or there are extenuating circumstances, they can contact support for assistance with a Refund Request form. As for a shipping policy, it does not apply to Uplisting.io's services since it provides digital software solutions for property management and does not involve the physical shipping of goods.

Uplisting.io offers several pricing plans tailored to different needs. The Pro plan starts at $20 per property per month, with a minimum monthly cost of $100 for customers with fewer than five properties. Customers can opt for monthly or yearly billing, with the yearly option providing a 10% discount. For larger property management businesses, the Enterprise plan provides custom pricing based on specific requirements. Additional features such as security deposit collection and client management portal are available as add-ons for $6 per property per month. These plans are designed to accommodate the growth of property management businesses, from small owners to large enterprises, with flexible billing and no long-term contracts.

Uplisting.io's pricing includes a comprehensive set of features to support property management businesses. The Pro plan offers a channel manager, guest payment links, and guest payment plans. Users can also create a direct booking website and benefit from upsells. Operational features include a cleaning scheduler, guest identity verification, eSignature rental agreement, and security deposits. The multi-calendar and client management tools, along with a client portal and client statements, are particularly useful for managing multiple properties. For guest communication, there's a unified inbox, automated guest messages, and an enquiry auto-responder. Additionally, automated reviews help maintain a property's reputation. Support features include onboarding, live chat support, and a dedicated account manager for personalized assistance. For those interested in expanding their business, leads as a service and direct booking paid ads are available to drive traffic and grow the customer base. Security deposit collection and a client management portal are available as add-ons to enhance the platform's functionality.

Uplisting.io is recognized for its usability and customer support, positioning it as a strong choice for vacation and short-term rental managers. It is often compared to platforms like OwnerRez, Lodgify, iGMS, Smoobu, and Guesty. OwnerRez, for instance, is known for its flexible pricing and Quickbooks integration, offering value for property managers with multiple properties. Lodgify stands out with its highly-customizable website builder and lower price point. Uplisting.io's premium pricing reflects its robust feature set and service quality. Each platform has its unique strengths, such as channel management, guest automation, and cleaning schedules, making the choice dependent on specific business needs and budget considerations.